Terms and Conditions for Sale of Products | Fineline Global

DEFINITIONS:

Fineline(FL) – Fineline shall mean any company of the Fineline group or its subsidiaries.
Order – Order shall mean a Purchase Order submitted by Customer to Fineline for the purchase of a product or products.
Lead Time (LT) – LT shall mean the time elapsed between order submission and the delivery of product(s) to Customer.

ORDER SUBMISSION AND ACCEPTANCE

Orders will be submitted based on a valid quote from FL.
FL may accept or decline any order. Once an order is accepted it will a binding obligation for FL to deliver the order and a binding obligation on Customer to purchase the products specified in the order.
An order shall be deemed accepted by a written confirmation from FL.
Customer may not cancel or reschedule an accepted order without a prior written approval of FL.
FL will perform an engineering review for each order submitted. In case the engineering review will result in engineering questions, FL will make its best efforts to resolve all engineering questions in a timely manner. FL reserve the right to amend the price and production LT based on the results of the outcome of the engineering review. In any case, LT will be amended to compensate for time lost in the engineering review.

DELIVERY

Terms of delivery are agreed between FL and Customer. Delivery terms shall be in accordance with INCOTERMS valid at time of order. If no other delivery terms were agreed, delivery shall be Ex Works (EX).
If FL finds out that it can’t meet the delivery time agreed, FL will inform Customer in writing, without undue delay of the delay, the reasons for the delay and of a new time when delivery can be expected. FL will make any commercially reasonable effort to minimize the delay in delivery.
If FL is unable to deliver the products within a reasonable time, Customer may cancel the order.
The Customer shall not be entitled to any consequential, indirect or punitive damage arising from a delay in delivery.

PRICES AND PAYMENT TERMS

Prices do not include any federal, state or local taxes. If FL is obligated to collect and pay such taxes the taxes will be added to the price quoted by FL and charged to Customer.
These Tracking Technologies are essential to enable you to login, navigate around and use the features of our Services, or to provide a service requested by you (such as your username). We do not need to obtain your consent in order to use these Tracking Technologies. These Tracking Technologies can be used for security and integrity reasons – for example to detect violation of our policies and for support or security features.
Functionality Tracking Technologies –
These Tracking Technologies allow our Services to remember choices you make (such as your language) and provide enhanced and personalized features. For example, these Tracking Technologies are used for authentication (to remember when you are logged-in) and support other features of our Services.
Performance Tracking Technologies –
These Tracking Technologies collect information about your online activity (for example the duration of your visit on our Services), including behavioral data and content engagement metrics. These Tracking Technologies are used for analytics, research and to perform statistics (based on aggregated information).

WARRANTY

FL warrants that all products shall be free of defect in material and manufacturing at the date of delivery to Customer and that products were manufactured in accordance with customer’s specifications and IPC standard.
All products shall conform to IPC 6012 class 2 or IPC 6013 class 2 for Rigid and Flex boards respectively, unless otherwise stated by FL in writing.
FL warrants that the products can be stored and be used within 3- 12 months following delivery, provided they were stored in proper conditions of heat and humidity and in their original package.

PCB TYPE	Shelf Life
ENIG, HAL，HAL LF, flash gold, ENEPIG	12 Months
Imm.Tin, Imm.Ag	6 Months
OSP	3 Months

WARRANTY

FL shall repair or replace or refund Customer the applicable purchase price for any product for any product that is in breach of the warranty stated above.
Customer shall notify FL of any defect, in writing, within the warranty period and within 14 days from the day a defect has been detected by Customer.
- Any notice of a defect shall include a description of the defect, a photograph of the defected product, product part number, order number, quantity of defected boards.
- FL will be entitled to investigate the cause of the defects. This may include, but not limited to, destructive testing on bare and or populated boards.
- Customer agreed to provide FL with reasonable assistance in the investigation including access of FL’s engineers to assembly process, storage area and providing necessary information that may assist in determining the cause of failure.
FL shall not be liable for any product that has been subject to inadequate handling or storage, improper use or operation, abuse, negligence, loss, or unauthorised modification or repair.
The remedy set forth in section 4 above is the sole remedy offered to Customer.

LIMITATION OF LIABILITY

FL shall not be in any way liable for any indirect, consequential damages including, but not limited to loss of sales, loss of business, loss of profit, loss of goodwill, incurred by Customer or Customer’s customer.
FL’s liability for any order will be limited to the purchase price paid by Customer for that order.

FORCE MAJEURE

Fineline shall not be responsible for damages caused by any delay or default due to any contingency beyond its control preventing performance hereunder, including war, government, regulations, embargoes, export, shipping or remittance restrictions, strikes, lockouts, accidents, fires, delays or defaults caused by carriers, floods or governmental seizure, control or rationing